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Aparthotel · Santiago · Santiago Metropolitan

Heidelberg Haus Apart Hotel

A 3-star apart-hotel in Santiago offering self-contained apartments, free parking and a 24-hour reception, rated 9 out of 10 by guests.

  • Free private parking on site
  • 24-hour reception and security
  • Self-catering apartments with kitchenettes
9 Perfect 1647 reviews Booking.com 9 · 1647 reviews

About

Heidelberg Haus Apart Hotel

Heidelberg Haus Apart Hotel is a 3-star aparthotel in Santiago, Chile, set on Los Nogales 843. It combines the independence of apartment-style accommodation with hotel services like a 24-hour reception, free private parking and Wi-Fi throughout. The property is adults-only and does not allow pets, catering to travellers looking for a quiet, self-sufficient base.

Rooms are configured as apartments, with options like the Executive Apartment (one double bed) or Apartment Twin Beds (two singles). Each comes with a sitting area, dining table, kitchenette essentials (electric kettle, cookware, utensils) and soundproofed rooms. Guests consistently praise the helpfulness of the staff and the convenient location near shops, transport and restaurants.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

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Strengths

5 reasons to book
  • Exceptional staff — Reception staff are repeatedly described as very helpful, responsive and knowledgeable, even offering local attraction tips.
  • Great value — Guests highlight the hotel as good value for the level of accommodation and service provided.
  • Convenient location — Within easy reach of metro stops, supermarkets, shops, restaurants, a mall and the airport, making it a practical base.
  • Self-catering convenience — Each apartment comes with a kitchenette including kettle, cookware and utensils, letting you prepare meals at your own pace.
  • Quiet neighbourhood — Set in a peaceful area, yet close to restaurants and a park suitable for evening walks.
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Worth weighing

4 to weigh
  • Adults-only policy — Children are not accommodated; the hotel is geared towards adults seeking a quiet stay.
  • No pets allowed — If you're travelling with a pet, you'll need to look elsewhere.
  • Lower comfort and facilities scores — Guest ratings for comfort and facilities are below the overall average, suggesting the rooms may be basic in some respects.
  • Check-in ends at 23:59 — The check-in window runs from 15:00, but if you arrive after midnight, you'll need to arrange alternative plans.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Executive Apartment

  • 1 Double bed
  • Shower
  • Heating

Apartment Twin Beds

  • 2 Single beds
  • Shower
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Adults only
  • Luggage storage
  • Fire extinguishers
  • Key access

Room amenities

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Dining table
  • Free toiletries
  • Electric kettle
  • Cookware/ Kitchen utensils
  • Flat-screen TV
  • Parquet floor

Services

  • Housekeeping
  • Car hire
  • In-room breakfast

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 1647 reviews

Guest-rated 9/10 from 1,647 reviews

Booking.com · 9 · 1647 reviews
9Verified guest

“Great hotel with 24-hour reception, free parking and reliable Wi-Fi. The staff even gave me tips on local sights – perfect for a relaxed city break.”

9Verified guest

“The location is super convenient – close to shops and transport, and the rooms are modern and spotless.”

9Verified guest

“Really pleasant stay while in Santiago. The staff were very responsive and helpful, the location was excellent – a quick walk to everything – and it felt like good value.”

9Verified guest

“Really enjoyed my time here – it was clean and the front desk staff were exceptionally helpful. The location is close to three metro stops, supermarkets, cafés, restaurants, a mall and the airport – we got there with plenty of time.”

9Verified guest

“Breakfast was satisfactory, with a good variety of items to choose from.”

9Verified guest

“The mini-apartment had a comfortable living area that got lots of natural light.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Getting around: The hotel is close to three metro stops, making it easy to explore Santiago by public transport. The airport is also within easy reach, and the property offers free private parking if you drive.

Everyday conveniences: Supermarkets, coffee shops, restaurants and a mall are within walking distance, so you won't need to go far for daily essentials or a meal out.

Nearby leisure: A short walk leads to a park that's suitable for family evenings or a relaxed stroll. The neighbourhood itself is quiet, but has plenty of dining options nearby.

Los Nogales 843, Santiago, Santiago Metropolitan, 7510348, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
20 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is by 12:00.

Is parking available at the hotel?

Yes, free private parking is available on site.

Are pets allowed?

No, pets are not allowed at Heidelberg Haus Apart Hotel.

Does the hotel have air conditioning?

Yes, air conditioning is listed as an amenity.

Are there kitchen facilities in the apartments?

Yes, each apartment has a dining table, electric kettle, cookware and kitchen utensils, so you can prepare basic meals.

Is there a 24-hour reception?

Yes, the reception is open 24 hours, along with 24-hour security.

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The bottom line

Heidelberg Haus Apart Hotel earns its strong guest rating with attentive staff, a practical location, and the freedom of self-catering apartments. It's a solid choice for independent travellers who want a quiet base in Santiago without sacrificing convenience.

9Based on 1,647 guest reviews and an overall rating of 9.0.

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